FAQs

 

 

Q. What is Onlinekhana?

Ans: onlinekhana.com is your world of delicious cuisines online. You can order your favourite dishes from the comforts of your homes or offices and that too from multiple restaurants! You can arrange parties for your near and dear ones at locations of your choice, order cakes and sweets for celebrating any memorable occasion from the best bakeries and sweet shops.
Table booking, Banquet hall booking, booking for corporate parties are a matter of few clicks.

 

 

Q. Why should I use onlinekhana instead of phone?

Ans: We would encourage you to order your favourite dishes online where you can easily see the variety of cuisines offered by large number of restaurants, their preparations and prices. You get reward points each time you order with us online which you can redeem to get special gift items from us. You do not have to wait for busy lines and spend your precious time, just you have to log-on to our site and your food is just a few clicks away.

Still if you want to order through phone you are most welcome.

 

 

Q. I do not have access to the internet. Can I still use your services?

Ans: Yes, we do offer phone support. You can call our Customer Service team at 9990389000. Although we prefer online orders, we do understand that you might not always be connected to the internet and are happy to provide the telephonic support.

 

 

Q. Do I need to be a member of Onlinekhana to write reviews?

Ans: Yes, you have to be a registered user of onlinekhana in order to write a review.

 

 

Q. Is there a guaranteed delivery time?

Ans: onlinekhana is not liable and does not take any responsibility for the time of delivery. There are certain factors that could delay the process like traffic, weather, kind of food ordered and other such situations. In case delivery is delayed by time mentioned, just drop a mail at support@onlinekhana.com or call us at 9990389000. You can also track your order status online under user area. Please note its restaurant that does the delivery.

 

 

Q. How do I cancel an order?

Ans: You can cancel an order at least 2 hours before delivery time by sending a mail to us at support@onlinekhana.com OR you can call us at 9990389000 and provide us your order-id number.

 

 

Q. How can I list my restaurant on the website?

Ans: Please get in touch with us at contact@onlinekhana.com in case you want your restaurant to be listed with us.

 

 

Q. How can I advertise on this website?

Ans: Please mail us at contact@onlinekhana.com in order to know the advertising options.

DISCLAIMER

The information and services included in or available may include inaccuracies or typographical errors. Changes are periodically added to the information herein. 'onlinekhana' may make improvements and/or changes at any time. We do not warrant that our service will be uninterrupted or error-free, that defects will be corrected, or that the site or the server that makes it available, are free of viruses or other harmful components. We do not warrant or represent that the use of the store or the materials made available, will be correct, accurate, timely, or otherwise reliable. Onlinekhana shall have no liability to you for any interruption or delay in access to the site irrespective of the cause. The information, services, products and materials contained here are provided on an "as is" basis without warranty of any kind. We hereby disclaim all warranties and conditions with regard to the service, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement. No advice or information, whether oral or written, which you obtain from us shall create any warranty not expressly made herein. You understand and agree that any material and/or data downloaded or otherwise obtained through the use of the service is done at your own discretion and risk and you will be solely responsible for any damage to your computer systems or loss of data that results from the download of such material and/or data. Restaurant listing, price, discounts, schemes, promotions and availability of information/data are subject to change without notice.